Frequently Asked Questions
Everything you need to know about our services, rebates, and processes.
Common Questions
What areas do you service?
We service all of Metro Melbourne, with our team based in Cranbourne West.
Are you fully licensed and insured?
Yes. Registered Electrical Contractor with Energy Safe Victoria, CEC Accredited, Tesla Certified, and fully insured.
Do you offer free quotes?
Yes - free, no-obligation quotes for all services. Call 1300 334 114 or submit online.
What solar rebates are available?
Small-scale Technology Certificate (STC) rebates reduce the upfront cost of solar. For a typical 6.6kW system, the STC rebate is currently worth approximately $3,500-4,000. This rebate reduces each year on 1 January.
What VEU rebates are available?
The Victorian Energy Upgrades (VEU) program provides rebates for reverse-cycle heating/cooling systems and heat pump hot water systems. We assess your eligibility during the free quote.
How long does solar installation take?
Most residential solar installations are completed in one day. Larger commercial systems may take 2-3 days.
Do you use subcontractors?
No. All work is completed by our in-house team of qualified technicians.
What warranties do you offer?
All installations come with our workmanship warranty (minimum 5 years). Product warranties vary by manufacturer - solar panels typically 25 years, inverters 10-12 years.
Can you handle commercial projects?
Yes. We service homes, businesses, warehouses, and commercial premises across Melbourne.
What payment options are available?
Bank transfer, credit/debit cards, and interest-free payment plans on solar and larger installations.
Do you provide certificates of compliance?
Yes. Every electrical job comes with a Certificate of Electrical Safety as required by Energy Safe Victoria.
How do I get started?
Call 1300 334 114 or fill out our contact form. We'll arrange a free on-site assessment.